Does your receptionist wear blue jeans? I didn’t think so.
So my next question is… Does your website wear blue jeans? Web users are media savvy. Your website presence needs to reflect absolute professionalism.
Your website must work in all major browsers with no errors, and should reflect a professional look and feel that is in keeping with your practice characteristics. If your website is broken, it’s not likely that the user will entrust a surgery to your hands. The two biggest errors we see from web design firms are as follows…
“We checked it in Firefox and it’s standards compliant”
True enough, but more than 60% of web users still use Internet Explorer and if your site doesn’t work in Internet Explorer…, it doesn’t work! In some cases it is necessary to disobey the standards in order to make a website work seamlessly in Microsoft’s Internet Explorer.
Failure to crosscheck in other browsers.
Different web browsers have different characteristics and will render the same page differently. Proper quality assurance on a website means that the site has been reviewed using different web browsers. At a minimum, we believe a site should be reviewed in Internet Explorer 6+, Firefox 2.5+, Google Chrome and Safari. Check out browserlab at adobe.com for a useful tool.